Privacy Policy

1. Who We Are

ju77 operates the online casino and sports betting platform accessible at ju77.club (the "Platform"). For the purposes of this Privacy Policy, ju77 acts as the data controller in respect of personal data collected from users of the Platform, including registered Account holders across Pakistan – whether in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or elsewhere.

References to "ju77", "we", "us", or "our" in this Privacy Policy refer to the Platform operator. References to "you" or "your" refer to any individual who accesses, registers on, or uses the Platform in any capacity.

If you have any questions about this Privacy Policy or the way your personal data is handled by ju77, please contact our support team via the 24/7 live chat available on the Platform, or by writing to [email protected] (plain text address – not a clickable link).

2. Data We Collect

ju77 collects personal data from you in the following categories, depending on how you interact with the Platform:

ju77 does not intentionally collect special categories of sensitive personal data (such as health data, racial or ethnic origin, or religious beliefs) unless such data is voluntarily provided by a user in the context of a responsible gaming or support interaction.

3. How We Use Your Data

ju77 processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your ju77 Account, including processing your registration, verifying your identity, and enabling you to log in securely.
• Service Delivery: To provide you with access to cricket betting markets (including PSL fixtures and international matches), live casino games, slots, jackpots, and all other Platform services.
• Financial Transactions: To process deposits via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, or Bank Alfalah and to process your withdrawal requests in PKR in accordance with our payment terms.
• KYC & Compliance: To verify your identity and age (18+) in compliance with applicable platform rules and to prevent fraud, money laundering, and underage gambling.
• Security: To detect and prevent unauthorised account access, fraudulent transactions, collusion, and other prohibited activity, including using your IP address and device data to identify anomalous login behaviour.
• Responsible Gaming: To implement and enforce deposit limits, loss limits, session timers, and self-exclusion at your request, and to identify patterns of play that may indicate problem gambling behaviour.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance via 24/7 live chat.
• Personalisation: To tailor your experience on the Platform, including surfacing relevant games, promotions, and cricket betting markets based on your historical preferences and activity.
• Marketing Communications: To send you promotional materials, bonus offers, and platform updates via your registered contact details, where you have provided consent or where a legitimate interest applies. You may opt out of marketing communications at any time.
• Legal Obligations: To comply with applicable legal obligations, including responding to lawful requests from regulatory authorities or law enforcement agencies.

4. Legal Basis for Processing

ju77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you as a registered Account holder, including identity verification, payment processing, and service delivery.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and service improvement, provided such interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering obligations, age verification requirements, and responses to lawful regulatory requests.
• Consent: Where we rely on your consent as the legal basis for processing (principally for direct marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing

5.1 Third-Party Service Providers. ju77 may share your personal data with carefully selected third-party service providers who assist in delivering Platform services, including payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), KYC verification providers, game software providers (such as live casino studio operators), and cloud hosting and security infrastructure providers. All such third parties are contractually required to process your data only in accordance with ju77's instructions and applicable data protection obligations.

5.2 No Sale of Personal Data. ju77 does not sell, rent, or trade your personal data to any third party for their independent marketing or commercial purposes. Your data is not a product at ju77.

5.3 Regulatory & Legal Disclosure. ju77 may disclose your personal data to competent authorities, regulatory bodies, or law enforcement agencies where required or permitted by applicable law, including in connection with the investigation of fraud, money laundering, or other criminal activity.

5.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of ju77's business, your personal data may be transferred to the acquiring entity as part of the business assets, subject to appropriate confidentiality and data protection obligations.

6. Cookies & Tracking Technologies

ju77 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential Cookies: Required for the Platform to function correctly, including maintaining your logged-in session, storing your language and currency preferences, and enabling secure authentication.
• Analytics Cookies: Used to understand how users interact with the Platform, which pages and games are most visited, and how navigation flows work, enabling ju77 to improve the Platform for Pakistani users.
• Security Cookies: Used to detect suspicious login activity, prevent cross-site request forgery, and support fraud detection mechanisms.
• Personalisation Cookies: Used to remember your preferences and tailor the Platform experience, including surfacing relevant cricket betting markets and game recommendations.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair your ability to use certain features of the Platform, including the ju77 Login functionality.

7. Data Retention

7.1 ju77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

7.2 Account data and transaction records are retained for a minimum period following Account closure to comply with anti-money laundering record-keeping obligations and to enable the resolution of any outstanding disputes or legal claims.

7.3 Responsible gaming data – including self-exclusion records and deposit limit history – is retained for the duration of the self-exclusion period and for a reasonable period thereafter, to prevent circumvention of exclusion through the creation of new Accounts.

7.4 Where data is no longer required for any lawful purpose, ju77 will securely delete or anonymise it in accordance with our internal data retention schedule.

8. Security Measures

ju77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• TLS (Transport Layer Security) encryption for all data in transit between your device and ju77 servers;
• Encryption of sensitive data fields at rest, including financial data and CNIC information;
• Role-based access controls limiting internal access to personal data to authorised personnel only;
• Two-factor authentication available on all ju77 Accounts for enhanced login security;
• Automated login anomaly detection and real-time alerts for suspicious account access;
• Regular security audits and penetration testing of the Platform infrastructure.

While ju77 takes all reasonable measures to protect your data, no online platform can guarantee absolute security. You are also responsible for maintaining the confidentiality of your Account credentials. For guidance on keeping your ju77 Account secure, visit the ju77 Login page.

9. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by ju77:

• Right of Access: You may request a copy of the personal data ju77 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ju77's legal retention obligations.
• Right to Restrict Processing: You may request that ju77 restrict the processing of your personal data in certain circumstances, for example while a dispute about data accuracy is resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request that your personal data be provided to you in a structured, machine-readable format.
• Right to Object: You may object to processing of your personal data based on legitimate interests, including direct marketing. ju77 will cease direct marketing communications promptly upon receipt of a valid objection.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, contact ju77 support via the 24/7 live chat on the Platform. ju77 will respond to all verified requests within a reasonable timeframe. Certain rights may be limited where compliance would prejudice fraud prevention, legal proceedings, or regulatory obligations.

10. Children's Privacy

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. For further responsible gaming information, visit the Responsible Gaming page.

11. Changes to This Privacy Policy

11.1 ju77 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Account holders via their registered contact details or by displaying a prominent notice on the Platform prior to the changes taking effect.

11.2 The date of the most recent update is displayed at the top of this page. Continued use of the ju77 Platform after any amendment constitutes your acceptance of the revised Privacy Policy.

11.3 We recommend that all users review this Privacy Policy periodically to remain informed of how their personal data is handled by ju77.

12. Contact Us

For any privacy-related enquiries, data subject requests, or concerns about how ju77 handles your personal data, please contact us through the following channels:

This Privacy Policy was last reviewed and updated in June 2026. It applies to all personal data collected by ju77 from users across Pakistan, including in Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad.